Inquiry Customer Support

FAQ

If You Are Considering Floor Heating for the First Time...

We have created a space where you can find answers to the most common questions.
Through this, we will help resolve your doubts and assist you in creating a warm space.

Q1
Is it possible to install heating in a balcony after expansion construction?

Heating is often installed in expanded balconies.
owever, we need to consider the level difference between the balcony and the living room to decide which heating system is most appropriate.
We will discuss options such as extending the living room boiler pipes for wet heating or using dry heating or electric heating (film heating) separately.

Q2
I heard a noise like the floor is rumbling. Is that true?

For dry heating, there is insulation and cushioning from the module boards.
This may give a different feel compared to the hardness of the existing cement floor.
Sometimes, people describe this as a "rumbling" feeling, but we minimize this through initial adhesive fixation and secondary reinforcement with special flooring.
This sensation is typical for dry heating systems and, in some cases, can be preferred.

Q3
What if the floor is uneven? How do you ensure proper leveling?

If the foundation floor is uneven or not level, we will make necessary adjustments on-site and proceed with the installation.
We will assess the situation and propose the optimal heating system based on the conditions of the site.

Q4
What happens if the floor height increases? How can I open and close the door?

1) For film heating: The floor will rise by a minimum of 9mm to a maximum of 15mm.
The difference depends on the choice of finish materials.)
2) For dry heating: The floor will rise by a minimum of 23mm to a maximum of 33mm.
The difference depends on the choice of finish materials.)
3) In some cases, it may be necessary to remove the door threshold or trim the door. Our installation team will check the site and provide an appropriate solution and guidance, so you can trust us with the process.

Q5
Is it possible to install heating in a rooftop room with no existing heating?

Yes, it is possible to install heating in a rooftop room.
Both dry heating and film heating are available.

Q6
Is it possible to use an electric boiler?

It is possible to use an electric boiler for dry heating.
Please consult our representative about the capacity, whether you need hot water, etc.

Q7
What if there is no boiler installed?

If you are considering dry floor heating where there is no boiler, please discuss with our representative regarding the type of boiler (fuel type), capacity, and whether you wish to use hot water. We will offer the best solution based on the site conditions.

Q8
Do I need to reinstall the boiler even if it’s not been long since I replaced it?

If a boiler is already installed, you can continue using the existing one.

Q9
Does the boiler provide hot water?

It depends on the type of boiler installed.
f you installed a heating-only boiler, it will only provide heating, and you need to install a separate hot water system.
If you installed a combi-boiler, you can use both heating and hot water.

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